When the going gets tough, or perhaps just uncertain, everyone looks to the CEO. Is the leader leading, still moving forward? Does the boss radiate calmness and confidence? Does the CEO look like having a plan? If so, we will follow and we will stay on course, stay together.
A tight organization is tight but not uptight. It is relaxed and accommodating. Everyone knows that they are doing important work. There is trust, play and fun.
Great leaders are great listeners. When you speak, actions happen. When you listen, everything else happens. This is why listening is a key part of success. Here is how to become a better listener:
When it comes to feedback, bad news is good news. Encourage customer feedback by saying, “If you have bad news, tell me. If you have good news, tell the whole world.”
When we improve leadership, we can improve anything. A modern organization is like a school of fish. It’s not about big versus small fish. It is about fish with unique skills and different roles, unified in purpose and coordinated in action.
A great way to become a better manager is to learn from the mistakes of others. Denny F. Strigl sees nine reasons managers struggle. They 1) Fail to build trust and integrity. 2) Have the wrong focus. 3) Don’t model or build accountability.
How can you lead a team at a distance, when leadership happens in the moment and in the place? You do it by taking the moment and the place into the online digital world. Here is how.
Tell your customers: If you have bad news, tell me. If you have good news, tell the whole world!
To build up your own positive email reputation, make sure to respond quickly and with concrete actions or proposals to the emails you receive.
The single most useful management advice are the eight practices of effective executives defined by Peter Drucker. The insights are so profound that he deserves a place among the most significant thinkers on leadership and management over the last 1,000 years. Drucker said: Great managers may be charismatic or dull, generous or tightfisted, visionary or numbers oriented. […]
What should a fast growing tech company CEO read? Here are my recommendations. Read the books with thought and implement the insights thoroughly. Each book will save you a year of trial and error. Must read All Peter Drucker books and the article Managing Oneself Good to Great and all books by Jim Collins Crossing the Chasm, Geoffrey Moore Innovator’s Dilemma, Clayton Christensen The […]